Question 1

What is Pillarbox Post?

Accepted Answer

Pillarbox Post is a UK-based subscription service that delivers immersive historical stories through traditional mailed letters. Inspired by Britain's iconic red pillar boxes, each collection unfolds over 12 months with 24 letters sent twice monthly (around the 1st and 15th). Envelopes include captivating correspondence between characters, plus extras like pressed flowers, postcards, or sketches to enhance the experience.

Question 2

How much do the stories cost?

Accepted Answer

Our stories are priced at £180 for a prepaid annual subscription or £18 per month. UK shipping is free. International shipping is calculated at checkout. No customs duties for UK customers.

Question 3

Can I select a future mailing date?

Accepted Answer

Letters are shipped within 1-3 business days of subscription start. We don't offer specific future dates, but you can pause or delay by contacting us. Allow 3-5 days for UK delivery (up to 4 weeks internationally).

Question 4

What will I receive with my subscription?

Accepted Answer

24 illustrated letters over 12 months, with enclosures like dance cards (for Regency) or ration cards (for WW2) to immerse you in the era. Plus, access to online historical notes (no spoilers) for deeper context.

Question 5

Does my subscription auto-renew?

Accepted Answer

Each story is a standalone collection and does not auto-renew after 12 months. You can subscribe to both or start a new one anytime.

Question 6

Can I select a future mailing date?

Accepted Answer

Letters are shipped within 1-3 business days of subscription start. We don't offer specific future dates, but you can pause or delay by contacting us. Allow 3-5 days for UK delivery (up to 4 weeks internationally).

Question 7

How do I change my subscription?

Accepted Answer

Log into your account or email us with your details. Changes (e.g., address updates) need 3 weeks' notice to avoid fees.